Extended Stay America Suites - Pittsburgh - Carnegie

The staff is by far the best I have ever seen! Our first hotel was a nightmare when we arrived, it had mold stains and the service was horrific. Wouldn't give our money back after showing them why we weren't staying. We left and booked our room at this hotel and when I arrived I told the lady what had happened and showed her the pictures. She couldn't believe her eyes. There were 5 of us so I asked if they had a cot we could use and unfortunately they ran out. So she said let me figure something our for you...a few minutes later she said how about I give you another room at no cost out of your pocket. She paid for our 2nd room because of how bad she felt. I tried to give her money but she refused to take it. Her and the rest of the staff were amazing. I also want to say how awesome the housekeepers are!

The booking was easy. The staff was friendly and went above and beyond to make us comfortable and our stay easy. Our room was spacious and comfortable with two double beds and a fold out couch.

Pet friendly, clean washer & dryer easily accessible (same floor) kitchenette. We on my needed a pet friendly place to lay our heads for one night. It had exactly everything we needed and close to the highway. It is no Ritz Carlton but for a reasonably priced pet friendly hotel, it was a nice place. The staff was super friendly and helpful!!

It was convenient to my doctor’s appointment, pet friendly, and had a microwave and refrigerator.

Not what expected